Browse the FAQ Before You Contact Us
Most account questions have a straightforward answer, and this page is where we keep them. Whether you're trying to fund your account through GoPay for the first time, sorting out a login issue on your phone, or checking how long a withdrawal takes to reach your OVO wallet — the answer is likely here. We've organised the FAQ around the steps you
actually take: opening an account, adding funds, playing, and cashing out. Players in Makassar and across Indonesia use the same account flow, so the steps below apply wherever you're accessing the lobby. If something isn't covered, our support team is reachable through the channels listed further down this page. Start with the section that matches your question and work from there.
- DANA
- OVO
- GoPay